Contact us

Samuele's Gelato

Your satisfaction, our priority

Here at Samuele’s, we handle the process of creating your favourite gelato from start to finish, except for the final delivery process which we aren’t in control of.

So, if you for any reason encounter any problems during the delivery process, you can easily contact the customer service of your chosen delivery app which will be more than happy to resolve the issue.

However, if you have any questions about the ingredients we use, our range of flavours, allergens, and any related questions, feel free to contact us using the contact information below.

How to order our Gelato

Order online via Chatfood or log on your favourite delivery app and search for “Samuele’s Gelato”

Get directions on Google Maps

We are open every day from 2pm until midnight.

Address: Crystal Tower – Shop G01
Business Bay – Dubai, UAE

Plenty of parking is available in the street in front of the building. Our shop is inside the “Retails Entrance”, next to the small roundabout.

Phone: +971 58 553 1230

License 949441 – Registration 1562259 – TRN 100493266900003


We’d love to partner with you!

Embrace the world of Samuele’s Gelato through our exciting franchising opportunities! Open your own parlour or integrate our virtual brand with your existing cloud kitchen. Elevate your venture with Dubai’s top-rated ice cream.

Reach out to us today, and let us explore a potential partnership to bring more customers the authentic Italian taste they long for.